Terms of Service
These Terms govern your access to SecondMind, a knowledge and agent-skills pipeline. By creating an account or using the Service you agree to these Terms.
1. Account & eligibility
You must be at least 18 years old to use the Service. You must also be able to form a binding contract in your jurisdiction. We may close an account we believe belongs to someone under 18.
You must provide accurate registration information and keep credentials confidential. You are responsible for activity under your account.
2. Subscriptions & billing
Paid plans are billed through Stripe. Prices, trial length, and renewal terms are shown at checkout. Unless canceled, subscriptions renew automatically. You can manage or cancel via the billing portal. Fees are generally non-refundable except where required by law or stated at checkout. If a renewal payment fails, paid-plan features pause immediately while your Free account stays available so you can update payment and keep your data.
3. Credits & AI allowances
Paid plans include a monthly allowance of processing “credits”. Credits are an internal unit of account, not currency or stored value: they have no cash value, cannot be transferred or sold, and are not redeemable for money.
- Rollover. Unused credits from a paid month currently carry forward into later months while your subscription remains active. We may cap or change rollover for future periods with notice on this page; a change will not retroactively remove credits already carried.
- Lapses. You accrue an allowance only for periods you have actually paid for. If your subscription lapses, credits already carried remain in your account but no new allowance accrues while it is inactive.
- Top-ups. One-time credit purchases apply to your account when payment completes. Like other fees, they are non-refundable except where required by law.
- Termination. Credits, including carried and purchased credits, expire when your account is closed or terminated and are not refundable in cash.
4. Acceptable use
- Do not attempt unauthorized access, disrupt the Service, or abuse LLM / API capacity.
- Do not upload unlawful, infringing, or malicious content, including malware, child sexual abuse material, or content you lack the rights to store. Uploaded files are scanned for size and type only — not for content — so responsibility for what you store rests with you. See Copyright & abuse for reporting and takedown.
- Do not use the Service to build a competing product by scraping or bulk exporting beyond personal/business use of your own data.
5. Fair use, rate limits & enforcement
AI processing costs us money on every request, including requests that fail. To keep the Service available and affordable we apply automated controls, and you agree we may:
- rate-limit requests, and temporarily pause AI features for an account that produces an unusual number of failed or rejected AI requests in a short period;
- suspend or disable AI features, or the account, where usage appears automated, abusive, or designed to impose cost rather than to use the Service;
- pause AI features Service-wide for maintenance, incidents, or provider outages, without notice;
- change the model provider we route to, including at short notice, to keep the Service running. Our current default provider is listed in the Privacy Policy, which we update when it changes.
These measures may be applied automatically. Where an automated measure appears to be a mistake, contact us and we will review it. Suspension of AI features does not affect access to notes you have already created, export, or account deletion.
6. Community skills & agents
You may choose to publish skills or agents to the community library. This section applies only if you do.
- Public means public. Publishing to the community library is what makes a skill or agent public, and it is the only visibility it has — there is no members-only or per-item audience setting. Anyone may find it, including people without an account and search engines; signed-out visitors and crawlers see its listing details and an extract of its contents, and any signed-in account, free or paid, can read it in full.
- Your grant. By publishing, you grant other users a non-exclusive, worldwide, royalty-free licence to view, install, use, adapt, and build on what you publish, and you grant us the right to host, display, and distribute it for that purpose. You keep ownership.
- Your warranty. You confirm you have the right to publish it and that it contains no unlawful, infringing, deceptive, or malicious content, and no credentials or personal data of others.
- Review and removal. Submissions are screened automatically and reviewed by a person before becoming visible, and we may reject, remove, or unpublish anything at our discretion, at any time. Screening catches common patterns only and neither it nor the review is a security audit or a warranty.
- Withdrawal. You may unpublish at any time. Copies already installed by other users remain with them.
Community content is created by other users, not by us. A skill or agent is a set of instructions that you choose to run. It is provided as-is, without warranty of any kind from us or the author, and we do not endorse or verify it. Review what a skill does before installing or running it, particularly anything that handles credentials, contacts external services, or acts on your data. You install and run community content at your own risk. Use the report control on any item that looks unsafe.
7. Teams
A team subscription is purchased and paid for by the team owner, who is responsible for the account, its seats, and its charges. The owner may invite and remove members; removing a member ends that member’s access to the team subscription. Each member keeps their own notes, skills, and agents — Team is one invoice and shared Pro entitlements, not a shared library.
8. Your content
You retain ownership of notes, captures, and skills you create (“Customer Content”). You grant us a limited license to host, process, and display Customer Content solely to operate the Service for you. You represent you have the rights to content you upload, including any third-party personal data contained in files or emails you send to your capture address — for that data you are the controller and we process it on your behalf. You may export everything, or delete your account and all its content, from Account → Usage & storage at any time. Deletion is immediate and permanent; see the Privacy Policy.
9. AI / LLM processing
Features may send Customer Content to large language model providers we operate. The provider we currently use is named in the Privacy Policy; we may change it, and will update that page when we do.
Outputs can be inaccurate, incomplete, or wrong, and may occasionally fail to produce a usable result at all. You are responsible for reviewing outputs before relying on them. Do not submit secrets you are not allowed to process with our model providers.
10. Intellectual property
SecondMind software, branding, and documentation remain our property (or our licensors’). These Terms do not transfer ownership to you except for your Customer Content.
11. Disclaimer
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant uninterrupted or error-free operation.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS / DATA. OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM.
13. Indemnity
You will indemnify and hold us harmless from claims arising from your Customer Content, your misuse of the Service, or your violation of these Terms.
14. Suspension & termination
We may suspend or terminate access for violation of these Terms, for risk to the Service or to other users, or where required by law or by one of our providers. Where practical and lawful we will tell you why, and for anything other than a serious or urgent violation we will give you a chance to respond first.
Suspension may be partial — for example, pausing AI features while leaving your notes, export, and account deletion available. We will not withhold your ability to export your own content because of a billing dispute.
You may stop using the Service and cancel your subscription at any time. On account deletion your access ends immediately, unused credits expire, any active subscription is canceled, and Customer Content is erased as described in the Privacy Policy (immediate hard delete, with limited operational and billing carve-outs). Canceling a subscription without deleting the account leaves your notes and settings in place until you delete them or close the account.
15. Changes
We may update these Terms. Material changes will be posted on this page with an updated effective date. Continued use after changes constitutes acceptance.
16. Governing law
These Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules, unless mandatory local consumer law applies. Courts in Delaware have exclusive jurisdiction, subject to applicable consumer protections.
17. Contact
Questions: contact@controlgrp.com